How to start: Setting up a user

Not sure Where to Start?

This page walks you through the main steps of setting up your organisations user, clarifies which EU portal applies to which call, and lists the key documents you may need if selected.

Key reminders

Use the organisation’s official legal name, exactly as it appears in formal documents confirming its status and legal registration.

If you are creating a new account for your organisation, do not use a temporary or personal email. Use a generic organisational email already at the EU Login stage, so password recovery and future access are ensured.

If your organisation already has an account and there have been staff changes, contact the person who originally created the account as soon as possible and make sure that contact details and passwords are up to date in both portals.

Additional Materials